Would love to give this spot a better rating but the host really spoiled our evening. I was there June 8th, 2021. We called ahead at 9:35pm to make sure their kitchen was still open and we'd be sat. They said it would be fine if we arrived quickly. We arrived at 9:45pm and asked to be sat indoors. The host initially lied and said no tables were available although there was one that we pointed to. He then refused to sit us indoors since they were near closing and it somehow made more sense to seat us outside. He had little customer service savvy and clearly was lacking in basic logic as meals served inside or outside would still require serving and cleaning up - more so if outdoors as chair would be stacked. I personally was ready to leave but my partner was hungry so we took a sit outside. The server was thankfully brilliant and accommodating in huge contrast to this host. Further, the waiter told us the host told him to be "extra nice" since he realized he made a mistake. Clearly it was not enough of an issue for him since he did not apologize and offer us a table indoors. We ordered promptly, ate, stacked our plates and tipped our server by 10:20pm. At that point there were 10 diners still indoors and other folks enjoying their dinners. All diners indoors were white persons, I am a brown person wearing a hoodie which may have been "unsavory" to his sensibilities. Decent place but lacking in logical and kind customer service.
January 21, 2021
Donna Marie P.
Huge thanks to Daniel and the Beretta team! Tonight, I stopped by after work to pick up my order — Meatballs, Crab Arancini, and Pizzas: Burrata, and Carbonara. I came early and needed to wait 7 more minutes for the pies to finish cooking. As I sat down at the outside seating area, the lights flickered and the power went out. 🙁 Needless to say my pies didn’t finish cooking. But Daniel and Chef (didn’t catch his name) saved my night by giving me instructions to finish cooking the pies at home in my oven. They wrote down the directions which I followed. Dinner tonight turned out delicious (because Beretta uses the finest ingredients)! I’ll definitely return for more fabulous meals! 🙂
